Information Technology Policy West Bengal 2003


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INFORMATION TECHNOLOGY POLICY

West Bengal has been one of India’s fastest growing states in the last decade, with a 5.2% growth in per capita net SDP. Over the three year period (between 1998-99 and and 2000-01), it has also ranked as the fifth most attractive destination[1] for investments. Going forward, the state has identified IT as a priority focus sector to be developed into a growth engine. This focus is reflected in the fact that West Bengal was among the first states to articulate an IT policy (formalised on 1st Jan, 2000). This was followed by a special incentive scheme introduced in November 2001.

In recent times, there has been explosive growth in the IT-Enabled Services[2] segment, which has recorded over 100 per cent growth in employees in the last 5[Secy IT1]  years. And it is expected to grow much faster than IT services in the short term. This nascent opportunity, coupled with the specific needs of the ITeS companies, has prompted the Government of West Bengal to articulate a focused ITeS policy (formalised in August 2002).

Core objective of the new IT Policy

The State has developed the new IT policy keeping in mind the enhanced opportunities that IT will unleash over the next decade.  These opportunities will allow corporates to create immense value, provide significant opportunities for talent development and employment, and enhance efficiencies in governance and social service.  Therefore, the core objective of the new IT policy is to allow different constituents within the State to leverage this opportunity.

The aspirations of the State’s IT initiative are composite and well-rounded.  The focus will not be limited to making the State the most attractive destination for IT investments.  In addition, the State will leverage the IT opportunity for upliftment of the quality of life within the State.

In light of the new ITeS policy and the progress made by the State in the last three years, the Government feels the need to revise the existing IT policy to continue to underline the focus on the IT sector as well as give it new direction. Consequently, this policy document has been created to reflect the needs of the IT sector as a whole. It also highlights the progress made by the state since the January 2000 policy and defines additional regulatory support measures to boost the growth of IT in the state. This policy complements the new ITeS policy by focusing in detail on the IT services segment. Hence it should be read in conjunction with the new ITeS policy as well as the incentive scheme of November 2001.

This document explains the new IT policy and consists of four sections:

1. Information Technology in public life
2. West Bengal’s IT vision
3.

Its winning position on the enablers required to succeed in the sector (with specific reference to the IT services sector)

4. The regulatory support offered to investors.

[1] As per the Central Statistical Organisation (CSO)

[2] ITeS includes services like back office operation, call centre, content development/ animation, data processing, engineering and design, geographic information system services, insurance claim processing, legal database, medical transcription, payroll processing, remote maintenance, revenue accounting, support centre and website services.